Answers your customerscan trust.
Provide accurate, instant answers using your own business knowledge, helping website visitors and customers get the information they need, resolve questions quickly, and receive reliable support anytime, 24/7.
Your best expert, available 24/7.
Generic chatbots guess, and wrong answers cost you customers. Our Custom Knowledge Base Chatbot uses RAG (retrieval-augmented generation): before it answers, it searches your own SOPs, manuals, policies, and product docs, replies with the right information, shows where it came from, and hands the conversation to a person when it isn't sure.
- Answers from your documentsEvery reply is grounded in your real business knowledge, not internet guesswork.
- Shows its sourcesEach answer can cite the document it came from, so customers and staff can trust it.
- Knows when to hand offLow-confidence or sensitive questions are escalated to your team with the full chat history.
8 things that make your chatbot accurate and trusted
Ingests SOPs, manuals, policies, product docs
Upload PDFs, docs, web pages, and FAQs. The chatbot learns your business knowledge in hours, not weeks.
Deploys as website widget, Slack bot, or portal
Put it where your customers and team already are: on your website, inside Slack, or in a private help portal.
Continuous improvement from new content + feedback
New documents and user feedback keep making answers more accurate over time.
Multi-language responses
Customers can ask in their own language and get clear, accurate answers back in the same language.
Vector DB with hybrid retrieval & source citation
Combines meaning-based and keyword search to find the right passage, then cites the exact source.
Confidence-based escalation to a human agent
When it isn't confident, it hands the chat to your team instead of guessing, with the full conversation attached.
Admin panel for content updates & analytics
Update knowledge, review conversations, and see top questions and gaps from one simple dashboard.
Role-based access & audit log
Control who can see what, and keep a full record of activity, ideal for internal and sensitive knowledge.
Built for businesses like yours.
Any business that answers the same questions every day can let a knowledge base chatbot handle them instantly and accurately.
Answers service, pricing, and area questions, then books jobs.
Explains treatments, prep, and aftercare from your guides.
Answers insurance, procedure, and appointment questions.
Shares office policies, forms, and visit preparation info.
Answers listing, neighborhood, and process questions.
Explains memberships, classes, and schedules.
Answers general process and intake questions, then escalates.
Shares menus, allergens, hours, and reservation info.
Answers service, pricing, and booking questions.
Explains services, warranties, and the quote process.
Explains coverage basics and routes quote requests.
Answers inventory, financing, and detailing package questions.
Answers program questions and qualifies prospects.
Explains loan options, documents, and next steps.
From your documents to answers in days.
We turn your existing knowledge into a chatbot that answers accurately, then keep it up to date as your business changes.
Build my chatbotGather Your Knowledge
We collect your SOPs, manuals, policies, product docs, and FAQs, and spot any gaps worth filling.
Build & Train
We load your content into a vector database with hybrid retrieval, so the chatbot finds the right answer every time.
Set the Rules
We set its tone, languages, escalation rules, and who can access which knowledge.
Deploy Where You Need It
We launch it on your website, in Slack, or as a private portal, connected to your CRM or help desk.
Improve Continuously
We review conversations and feedback, add missing answers, and keep accuracy improving every month.
What your chatbot does for you.
Customers get correct answers in seconds, with sources they can trust.
Repetitive questions are handled automatically, freeing your team.
Everyone, customers and staff, gets the same consistent answer.
New content and feedback make it smarter every month.
Choose the plan that fits.
Simple monthly plans based on your knowledge size and conversation volume.
Starter Bot
For businesses that want instant, accurate answers on their website.
- Up to 100 documents or pages
- Website chat widget
- Up to 1,000 conversations / month
- Source citations on answers
- Email escalation to your team
Growth Bot
For growing teams that need more channels, languages, and live handoff.
- Up to 500 documents or pages
- Website widget + Slack bot
- Up to 5,000 conversations / month
- Multi-language responses
- Live human escalation
- Admin panel & analytics
Enterprise Bot
For companies with large knowledge bases, internal portals, and strict access needs.
- 2,000+ documents or pages
- Website, Slack & private portal
- Up to 20,000 conversations / month
- Role-based access & audit log
- Custom integrations
- Dedicated AI specialist
Google Business Profile + Missed Call Text Back
- Google Business Profile setup & optimization
- Missed call text back, instantly
- Never lose a lead from a missed call
A one-time setup fee may apply based on the size and format of your knowledge base.
Chatbot questions, answered.
Still not sure? Send us a message and we'll get back to you within one business day.
Ask a questionRAG stands for retrieval-augmented generation. Before answering, the chatbot searches your own documents for the most relevant information, then writes the answer based on it. That is what keeps answers accurate and specific to your business.
A general chatbot answers from what it learned on the internet. Yours answers from your business knowledge, cites its sources, follows your rules, and hands off to your team when needed.
It is designed to answer only from your content. When it can't find a confident answer, it says so and escalates to a person instead of guessing.
PDFs, Word docs, web pages, help center articles, SOPs, manuals, policies, product docs, and FAQs. We can also connect live sources so it stays current.
On your website as a chat widget, inside Slack for your team, or as a private knowledge portal for customers or staff.
It can understand and reply in many languages, so customers can ask in the language they prefer.
Your content is used only for your chatbot. Role-based access controls who can see what, and an audit log records activity.
Through the admin panel you can add or replace documents any time, and we also review and update the knowledge base as part of your plan.
See your chatbot answer in seconds.
Book a free demo and we'll show you how a chatbot trained on your own documents would answer your customers.